Cancelling and Replacement Notes, Switching Their PIN

Cancelling and Replacement Notes, Switching Their PIN

Cost Disputes

You may talk to all of our va or Live Chat agent at or call us at 1800 339 6963 or (65) 6339 6963 from offshore. We will inquire a retrieval in the fee slip and post it for you for confirmation. This might capture from six to eight days and costs S$5.00 per backup.

Imagine if I am sure I didn’t create a transaction back at my report a€“ or that it’s when it comes down to completely wrong amount?

You could call your 24-hour Customer Service Centre at 1800 339 6963 or (65) 6339 6963 from overseas to join up your dispute.

In case the debit or charge card is actually forgotten or taken, you ought to document it straight away. We’ll cancel they and setup an innovative new card available.

As soon as you submit that your particular credit is actually destroyed or taken, you won’t become responsible for any fake deals on the missing or stolen card through the time your notify united states:

Explore all of our Cards online treatments web page at go.dbs/sg-digitalservices to block and replace your card. As an alternative, chances are you’ll contact all of our customer care Centre at 1800 339 6963 or (65) 6339 6963 from overseas.

There isn’t any want to give reasons but please put your own credit profile number & trademark therefore we can terminate it. All of our address is:

For security factors, please slash each card in half and dispose of all of them straight away. If there are exceptional bills remaining, your own monthly statement will continue to be taken to your until complete installment has been created.

Browse the Cards online solutions webpage at go.dbs/sg-digitalservices to change your card. Instead, you’ll be able to phone the 24-hour customer support Centre on 1800 111 1111 or (65) 6327 2265 from offshore to request a replacement card.

  • DBS/POSB online financial:Login to online financial >> Cards >> Reset cards PIN
  • DBS/POSB Digibank app:Login to Digibank software >> cards service >> Reset credit PIN
  • If you do not have Web or Smartphone financial, it is possible to reset right here.

Upgrading or Altering Cards

Indeed a€“ as long as you stick with the same card. For example you are able to change from charge to Visa Gold or charge Platinum. Merely write to united states. Integrate your own card levels quantity, signature and duplicates of one’s latest income documents (income-tax find of Assessment, IR8A, a computerised payslip or workplace’s page). If it is approved, your brand-new credit would be along with you within two weeks.

Certainly, but because each cards has actually different terms you must apply once again. It really is for you to decide whether you want to terminate your older credit or keep it.

Advance loan and Resources Exchange

a cash loan cost of 8per cent associated with the quantity withdrawn or S$15.00, whichever is higher, will be levied for each and every Cash Advance purchase produced in your credit accounts. Also, cash loan prevailing interest of 28per cent p.a. (at the mercy of compounding in the event that expenses commonly paid back in full) regarding the amount withdrawn, chargeable on a daily basis through the date of detachment until receipt of complete fees (minimum cost of S$2.50) will incorporate.

Using the DBS Funds Transfer regimen, it is possible to transfer your own bills off their banking institutions’ charge cards or personal lines of credit your DBS mastercard.

To need a Funds Transfer, simply total the resources Transfer kind. Print they and mail they to all of us with duplicates of one’s more banking companies’ statements if you should be having to pay some other financial institutions, such as for example Citibank, UOB, OCBC, etc. we’re going to reveal the application form condition via post.

Boosting Credit Application Safety

Understanding EMV? EMV is short for Europay, MasterCard, Visa in fact it is a mutual effort assuring security and worldwide Interoperability to ensure MasterCard and Visa cards can carry on being approved every-where. Together with the EMV wise processor, their card was secure against fake activities and you may enjoy the finest degree of security whenever transacting on your own Card.

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